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Situational Awareness Starts with Context, Not Just Alerts

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Image of a tablet with Field Agent prompts on the right half of the screen and a map on the left.
SafetySmart Field Agent: Turn Your ShotSpotter Data into Answers,...
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Situational Awareness Starts with Context, Not Just Alerts

Infographic for SoundThinking blog showing a progression and line between repeat locations, specific days of the week, time-of-day activity, seasonal increases, escalation trends, geographic clustering, and proximity to schools, parks, or commercial corridors.
Situational Awareness Starts with Context, Not Just Alerts
Halana Barrios
25 June, 2026
Tags:
Field Agent Gunshot Detection Law Enforcement
For years, conversations around gunfire detection technology have understandably focused on the alert...
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Image of a tablet with Field Agent prompts on the right half of the screen and a map on the left.
SafetySmart Field Agent: Turn Your ShotSpotter Data into Answers, Decisions, and Action
Milton Howard
22 June, 2026
Tags:
AI Data-Driven Public Safety Field Agent
Every agency with access to ShotSpotter® data has a similar problem. The data is there. It’s rich,...
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chicago-hero-scaled
In Chicago, ShotSpotter Public Safety Data Has Always Been Public
Ralph Clark
11 June, 2026
Tags:
CEO Corner Community Community Safety
At the Chicago Public Safety Committee meeting on Tuesday, June 9th, Professor Robert Vargas falsely...
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San Francisco skyline
San Francisco’s Biannual Audit of ShotSpotter Technology
14 May, 2026
Tags:
Gunshot Detection Law Enforcement Public Safety Technology
Public trust in law enforcement technology does not come automatically. It is built through transparency...
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Man looking at funding options in the form of question marks and bags labeled with dollar signs floating around him.
Finance Directors: What You (and Your Staff) Should Know About Public Safety Technology
Alfred Lewers Jr.
30 April, 2026
Tags:
Community Safety Funding Law Enforcement
Across the United States, municipal governments are investing in public safety technology to address...
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a man sitting at a desk in front of three monitors
ShotSpotter, PlateRanger, and CrimeTracer as a Unified and Integrated RTCC
Jamie Algatt
14 April, 2026
Tags:
CrimeTracer Drone as First Responder Gun Crime Investigations
Modern RTCCs exist for one primary reason: to give officers and commanders better information sooner,...
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Wide-angle image of the city of Pittsburgh, PA
ShotSpotter in Pittsburgh:
Helping Police Respond Faster When Seconds Matter
Gregg Makuch
25 March, 2026
Tags:
Community Safety Gunshot Detection Law Enforcement
When gunfire erupts, every second matters. For police, EMS, and the community, the first few moments...
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Image of file folders with the words grants and funding.
Grant Funding for Public Safety: How Agencies Secure Federal, State, and Private Grants Webinar Recap
19 March, 2026
Tags:
Funding Law Enforcement Public Safety Technology
Finding funding for public safety technology is still possible, but agencies need a broader strategy...
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an aerial view of a city with a lake in the foreground
How Technology Is Helping Louisiana Law Enforcement Protect Communities
Gregg Makuch
25 February, 2026
Tags:
Crime Reduction Gunshot Detection Law Enforcement
Louisiana law enforcement agencies face the same complexities as those in many other parts of the nation:...
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a man in a police uniform standing in the street
Police Patrol Strategies: Tips for Improving Outcomes
Brigid Menoni
25 February, 2026
Tags:
Crime Prevention Law Enforcement Patrol Management
Tight budgets, recruitment challenges and community accountability have made patrol management increasingly...
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