Nelson Bowling
Nelson Bowling shares a firsthand perspective on SoundThinking technology and how public safety teams can use better information.


I attended a CrimeTracer training class on Thursday, August 20, 2026, at a local police department. Later that day, I returned to my desk and decided to conduct a search of the associates of a male suspect involved in a motor vehicle pursuit the previous weekend. During the investigation, the suspect had briefly mentioned allowing a friend to borrow the vehicle involved in the pursuit. Using CrimeTracer’s “Advanced Search”, typing in the original suspect's name, followed by the “+ Add to Associated" feature, removing all Associations other than "PERSON", and then clicking "Find Associations", I was able to identify another male who was similar in age to the original suspect. After reviewing a local agency’s report through CrimeTracer, I was able to confirm that the two males were friends. I then reviewed the RMV photograph of the newly identified individual and observed that he had white gauges in both earlobes. I compared this identifying characteristic with video footage I had obtained from the location where the pursuit began. Upon reviewing each camera angle, I observed that the individual captured in the footage also appeared to have white gauges in both earlobes. The CrimeTracer training I had attended earlier that day provided me with the knowledge to utilize the “Advanced Search” and “Associates” features, which ultimately helped me identify a potential suspect and corroborate an important physical characteristic seen in the video footage. This was a great example of how CrimeTracer can quickly connect investigative information and provide valuable leads that may otherwise be difficult to locate.

At my former agency, I was the lead on a homicide. I had suspect surveillance and CDR's associated to a burner phone. I was able to provide the surveillance to casino security in Primm, Nevada. They found the suspect at a gas station, which resulted in a license plate for a rental vehicle. This provided me with ALPR evidence of the vehicle near the crime scene before and after the homicide, as well as the name for the suspect through an LAPD citation the month prior.

Field Agent essentially places an analyst in the pocket of every operator. In public safety, the challenge is often not the lack of data, but the time required to turn that data into actionable intelligence. By allowing personnel to query operational information in natural language, Field Agent acts as a force multiplier that helps agencies make faster, more informed decisions when time matters most.

ShotSpotter nos dio esa posibilidad no solo de llegar a tiempo y encontrar en la escena delincuentes disparando en el momento y poder llevarlos ante la justicia, sino también tan importante como eso nos dio la posibilidad de salvar vidas. Porque en definitiva, si uno llega más rápido y llega a tiempo y encuentra una persona herida, puede trasladarla rápidamente a un hospital y lograr salvar la vida. Entonces, de alguna forma nos dio esa doble posibilidad, la de llegar a tiempo, tratar de agarrar infraganti delito a un delincuente, pero al mismo tiempo salvar vidas, que también lo que estábamos buscando como forma de bajar el nivel de homicidios.

Using the general search and quotes around the Cash App username I located a recent crime report that was a match to the Cash App username and had the true identity of the subject of interest.

CrimeTracer Gen3 has become essential to how we build workups. It pulls together the information officers and detectives need in one place.

Due to the advanced search filters in PlateRanger, I was able to successfully identify the vehicle after attempts to do so with other software failed

We’ve been using ShotSpotter successfully for years to improve our response time to shootings and save lives, and Rekor to provide accurate and rapid vehicle and license plate recognition to identify criminal suspect vehicles. The idea of more tightly integrating these two useful and proven products is compelling and can provide even better investigative insight for our department to prevent and solve crimes, ultimately supporting our mission to protect and serve the community.