• Improve clearance rates to reduce crime and reduce repeat offenders.
• Enhance communications with crime victims and witnesses to better serve and protect.
• Strengthen collaboration among the investigative team for better efficiency.
• Create transparency that builds trust with the community with Internal Investigations and Professional Standards reporting.
• Optimize caseload to improve detective performance and job satisfaction.
• Ensure Tips and Leads receive proper follow-up and never slip through the cracks.
• Enable management insight into investigations and improve organizational intelligence.
• Build stronger cases identify underlying relationships with link analysis.
• Illustrate lengthy investigation timelines and case chronology.
• Leverage NIBIN lead management to solve gun-related crimes.

The system centers around 5 key components:

• Incidents – provides for field-based reporting of events, field intelligence, tips, complaints and management of people, places and things associated with those incidents.
• Investigations – includes all the functionality and workflow to follow-up on crime related incidents with in-depth investigations.  This is inclusive of management and oversight of assignments, tasks and case progression utilizing scheduled reports, analytics, and interactive dashboards.
• Intelligence – allows agencies to collect and disseminate intelligence, monitor criminal enterprises and groups such as narcotics rings, domestic terror groups, crime gangs, and manage confidential informants − all in conformance with national standards.
• Interactions – provides integrated Citizens Portal web pages that work with an agency’s existing website to keep the community better informed and allow citizens to submit complaints, tips, and leads.
• Integrity – provides comprehensive features to manage use-of-force incidents, officer involved shootings, professional standards, and internal investigations in a single, secured platform.

There is a tiered annual subscription fee based on the size of the agency that includes 24x7x365 customer support and best practices consulting assistance. There is also a one-time set up fee that includes provisioning the account, agency data integrations if needed and training, etc.

When it comes to case management, RMS systems don’t measure up to what an effective detective squad needs to efficiently handle complex, confidential investigations in an organized and automated manner.  Industry feedback and analysis indicates that case management is an inadequate feature in legacy solutions.  CaseBuilder delivers a comprehensive solution, that can be coupled with your RMS, to better manage the most complex and often most violent criminal offenses for your agency.

Most agencies are not aware of the significant advancements in case management tools available today. CaseBuilder is designed as a fully automated solution, and the platform’s collaboration, analytics and reporting tools help detectives move investigations forward.

Furthermore, with CaseBuilder, no third-party systems are needed. A prosecutor can grab a case from within the platform. Additionally, permissions can be configured for external users, such as an outside agency you may be collaborating with on a certain case.

With built-in capabilities including case chronology, link analysis, tip corroboration and more, CaseBuilder streamlines the investigator’s workflow to provide the most efficient and effective process for solving a case.

The system includes a robust platform of reports including:

• Interactive dashboards quickly inform users through display of graphs, charts, and pin maps.
• Operational reports provide detailed lists of incidents and events and allow the user to drill into the details.
• Report widgets can be easily added to the interface to provide snippets of information and keep key indicators front and center.
• Scheduled reports to deliver critical decision and resource planning to staff and command on an agency-defined frequency.

SoundThinking takes security and compliance very seriously and includes the following best practices:

1. • The service is run on AWS GovCloud, which is CJIS, FedRAMP, ISO 27001, SOC2, SOC3, and DoD SRG certified
   • Multi-factor authorization (MFA) is mandated for all users
   • Compliant with CFR 28 Part 23
   • Single Sign-On (SSO) is fully supported
   • CaseBuilder is compliant with the latest CJIS Security Policy mandates

Agencies can configure the system to meet their organization’s needs. Components can be enabled or disabled by agency administrators, and they also control role-based permissions to define the functionality and data each end user may access.

Components can be restricted to particular users and groups ensuring confidential information always stays secure and cannot be viewed or disseminated by unauthorized users.

CaseBuilder has robust, proactive alerting and notification features.

1. • Each user has a system inbox to send and receive messages and alerts.
   • The system can also alert users via text and email about new assignments and pending or overdue action items.
   • Supervisors can perform case reviews and automatically trigger notifications about case status and any new tasks.
   • The system automatically notifies the investigative team when new tips or leads are added to a case.
   • Detectives can publish wanted posters, and even offer rewards, on the Citizen Portal website and get automatic notifications when a citizen submits a tip related to their case.

CaseBuilder can publish case folders and create a complete file, including all digital assets and attachments related to the case, for easy dissemination to prosecutors.

CaseBuilder can also be implemented within a prosecutor’s investigation to provide a more streamlined and efficient digital case folder for complex investigations.

It is a relatively straightforward and streamlined deployment process that can be completed with just a few steps. A SoundThinking representative will setup your agency’s account in our secure cloud environment and then work with your system administrator to complete the initial configuration to meet your requirements. The system can be up and running for end users to begin casework the same day. Following initial configuration, your agency administrator and any secondary admins you appoint will have full capability to manage the highly configurable system and support your end users. Meanwhile, SoundThinking’s support team remains ready to assist whenever needed.

SoundThinking offers:

• ShotSpotter®, an innovative gunshot detection technology that enables law enforcement to proactively address gun violence and arrive at a scene within minutes, saving lives and building community trust in the process.
• CrimeTracer™, the #1 law enforcement search engine that enables investigators to search through more than 1B structured and unstructured data across jurisdictions to obtain immediate tactical leads, leverage advanced link analysis to make intelligent connections, link NIBIN leads to reports, suspects, and other entities, and more.
• CaseBuilder®Crime Gun, the first-of-its-kind gun crime tracking and analysis case management tool that enables agencies to better capture, track, prioritize, analyze, and collaborate on incidents that involve firearms.
• ResourceRouter™, a resource management tool that automates the planning of directed patrols and provides transparency around engagement activities.

• ShotSpotter, an innovative gunshot detection technology that enables law enforcement to proactively address gun violence and arrive at a scene within minutes, saving lives and building community trust in the process.
• CaseBuilder, a smarter investigation management platform that enables investigative teams to efficiently organize and store case information, track and prioritize assignments, optimize resources, submit materials to prosecution, and more.
• CaseBuilder Crime Gun, the first-of-its-kind gun crime tracking and analysis case management tool that enables agencies to better capture, track, prioritize, analyze, and collaborate on incidents that involve firearms.
• ResourceRouter, a resource management tool that automates the planning of directed patrols using Part 1 crime data across an entire jurisdiction, daily, while also providing transparency and accountability surrounding key stakeholders’ follow-up activities.

PlateRanger is an advanced vehicle and license plate recognition (LPR) technology that can quickly uncover investigative leads for vehicle-related crimes. It leverages NVIDIA-powered AI software and advanced high-definition cameras to capture vehicle information and connect criminal vehicle associations through advanced analytics, streamlining the investigative process. Over the last 25 years, Rekor has perfected the PlateRanger ALPR solution.

While PlateRanger is built on Rekor’s advanced LPR technology, it is part of SoundThinking’s SafetySmart Platform and can be used alone or integrated with ShotSpotter and CrimeTracer solutions to provide a comprehensive crime investigation platform.

For example, when ShotSpotter detects a gunshot, the system can quickly identify vehicles near the incident, providing investigative leads or even alerting on suspected vehicles with criminal history at the time of the gunfire and quickly providing critical information that may lead to apprehension and conviction.

In addition, the integration with CrimeTracer and PlateRanger allows investigators to seamlessly search the license plate for known associations across more than a billion CJIS records and public source data. Using CrimeTracer, or Google for Cops, adds the ability to link vehicles across a national database, providing an investigative force multiplier.

Yes, PlateRanger can ingest LPR data from other cameras through an API, allowing agencies to add PlateRanger cameras to existing LPR solutions to expand and enhance coverage.

Accepting data from other cameras lets users to view the combined PlateRanger data in one location. With the CrimeTracer integration, PlateRanger customers can query vehicle information across billions of records to find investigative leads quickly.

SoundThinking's PlateRanger system collects and manages vehicle data, including license plate numbers, images, and related information to support criminal investigations. The company maintains strict control over data, including AES-256 encryption, use controls and storage policies, retaining plate read data for up to 30 days, after which it's securely deleted or anonymized. SoundThinking does not share this data without explicit agency approval or sell it for commercial purposes. The company implements robust security measures to safeguard user privacy and complies with relevant data protection laws, such as CJIS and others, balancing public safety needs and individual privacy concerns.

PlateRanger offers competitive pricing and delivers exceptional value through its advanced features and superior performance, making PlateRanger a cost-effective choice for LPR. PlateRanger cameras can bolster your existing LPR plan, adding cameras where needed and providing an easy-to-use application, or provide a feature-rich and industry-leading accuracy LPR solution to your repour of law enforcement solutions. PlateRanger also offers the Rekor Blue mobile app, allowing mobile devices equipped with a camera to be used as license plate readers. PlateRanger LPRs include hosting and cellular for each device, making it a complete solution.

Rekor is a leader in developing and implementing state-of-the-art roadway intelligence technology, with IPVM, a leading independent authority on physical security technology, recognizing this status.

ShotSpotter is recognized as a leader in the gunshot detection category. Pioneered over 25 years ago using a propriety AI algorithm, ShotSpotter is successfully deployed in more than 170 cities. ShotSpotter ensures accuracy and provides independently reviewed alerts. It includes video of the location and incident and is admissible in court as part of case evidence. ShotSpotter ultimately helps police officers save lives and collect critical evidence for investigations.

By integrating PlateRanger and ShotSpotter, we deliver industry-leading technologies designed to empower law enforcement with rapid and precise gunshot detection, seamlessly paired with automated and intelligent LPR integrations to jumpstart investigations.

PlateRanger, powered by Rekor’s leading LPR technology, delivers industry-best read performance and high reliability. Utilizing AI edge processing, it provides exceptionally fast and accurate license plate recognition, ensuring reliable investigative leads for vehicle-related crimes. The solution delivers industry-leading plate detection with 99% accuracy, ensuring that no criminal goes unnoticed.

Yes,  PlateRanger can integrate with state and national systems to automatically receive the latest wanted vehicle lists. Additionally, agencies can share agency-specific hot lists and other custom alerts.

PlateRanger helps law enforcement quickly identify and track vehicles associated with criminal investigations. For example, PlateRanger can analyze criminal vehicle movement patterns, including vehicles that frequently travel together, cross-reference data with known criminal associations, and provide immediate investigative leads. This tool significantly speeds up investigations, helping officers connect the dots faster and respond more effectively, ultimately leading to safer communities. And with the valuable Rekor Blue mobile app that can be used on any mobile device with a camera, officers can quickly scan vehicles near a crime scene, checking hot lists, wanted vehicles, and other alerts, enhancing officer safety while searching for associated vehicles.

PlateRanger is a versatile tool suitable for a wide range of investigations, particularly as over 75% of crimes involve vehicles. It is commonly used to track stolen vehicles, identify suspects in homicides, armed robberies, and other felonies, locate vehicles tied to trafficking, and assist in missing person cases involving a vehicle.

PlateRanger provides a robust solution for quickly searching by plate, partial plate, or vehicle characteristics or performing aggregate analytics. It’s an essential tool for any investigation where criminal vehicle movement or identification is critical, providing law enforcement with a consolidated list to make their investigations efficient and effective.

PlateRanger is built to perform accurately across various environments and weather conditions, using advanced AI and robust camera technology to ensure reliability. PlateRanger leverages AI edge processing powered by NVIDIA. Rather than taking a single image to determine vehicle/plate, the system leverages video streams along with 100s of pictures per vehicle to determine vehicle/plate data using proprietary AI built on over 25 years of knowledge. Whether it’s low light, rain, or complex settings, PlateRanger ensures consistent, dependable results.

Today’s law enforcement executives are facing budget and accountability pressures and need precision-policing tools to maximize their resource efficiency and promote more positive community engagement. ResourceRouter is a patrol and analyst tool that automates dynamic patrol location forecasts for all Part 1 crime data across an entire jurisdiction daily, enabling patrol and task force units to deter crime in a more precise and impactful way while also improving community engagement.

Better Information: Review dynamic patrol location forecasts, precise risk assessments. and pre-patrol briefings, facilitating optimal outcomes even with limited staffing and resources.

Better Decisions: Prevent crime and social disorder using the least amount of enforcement necessary and in partnership with the community.

Better Outcomes: Maximize crime deterrence and improve community relations by enabling command staff and line-level supervisors to apply the right dosage of policing in the right places at the right times.

ResourceRouter does not model misdemeanor or nuisance crimes that are more susceptible to enforcement bias. Specifically, it models the major crimes that have an outsized impact on the community:

• Part 1 Crimes: Gunfire, homicide, aggravated assault/battery, robbery, burglary, motor vehicle theft, and theft.
• ResourceRouter will not model crimes that are largely susceptible to enforcement bias.

• Yes, crime forecasts can be configured based on those crimes of interest to a police department. For larger agencies, each district or special enforcement unit may have their own crime type priorities and that can be easily accommodated.
• A separate risk model is created for each crime type enabling the technology to have a unique configuration for each agency and their jurisdictions that use it.
• However ResourceRouter will not model crimes that are largely susceptible to enforcement bias.

SoundThinking seeks to reduce crime with its solutions, but that capability alone is not enough to make a public safety solution of benefit to a community. The product must provide more benefit than harm. The company has incorporated technology and policy protections to mitigate bias and discrimination yet still yield a significant public safety benefit. These protections include:

• We use crime data that is least susceptible to bias – Our models only use data for crime types that are typically called in from the community and not driven by police presence. We exclude misdemeanor and nuisance crimes that can create negative feedback loops with enforcement bias. These loops can occur in other modeling approaches when police presence in an area can repeatedly return police to the same area.
• We supplement crime data modeling with non-crime data and exclude people data – We also work to reduce bias by supplementing reported data with multiple sources of relevant data from independent, open sources. Typical examples include seasonality, time of month, day of week, time of day, holidays, upcoming events, weather, and locations of liquor establishments.
• We maximize the reduction of harm – We do not make predictions about the actions of people – that means no arrests, social media, or personal data is used. We limit the time an officer patrols and the occurrence of patrol assignments in the same location to prevent over-patrolling.
• We prioritize oversight and accountability – We log data input used and outputs generated by each model. We also log patrol activities including time, place and tactics used.
• We are proactively transparent – We are committed to being transparent about how our system works and use third parties to provide objective assessments.

SoundThinking offers:

–     ShotSpotter® , an innovative gunshot detection technology that enables law enforcement to proactively address gun violence and arrive at a scene within minutes, saving lives and building community trust in the process.

–    CrimeTracer™, the #1 law enforcement search engine that enables investigators to search through more than 1B structured and unstructured data across jurisdictions to obtain immediate tactical leads, leverage advanced link analysis to make intelligent connections, link NIBIN leads to reports, suspects, and other entities, and more.

–    CaseBuilder®, a smarter investigation management platform that enables investigative teams to efficiently organize and store case information, track and prioritize assignments, optimize resources, submit materials to prosecution, and more.

–    CaseBuilder® Crime Gun, the first-of-its-kind gun crime tracking and analysis case management tool that enables agencies to better capture, track, prioritize, analyze, and collaborate on incidents that involve firearms.

SafePointe differs from traditional metal detectors in many ways:

• In contrast to a traditional metal detector, SafePointe’s weapons detection system offers greater technical sophistication with its advanced 3D imaging and magnetic analysis to detect potential threats with greater precision.
• Unlike most traditional metal detectors, which are highly visible, SafePointe’s discreet bollards provide a reliable public safety layer without sacrificing visitor experience.
• Traditional metal detectors often result in long queues, frustrated visitors, and inefficient security operations. The SafePointe system, by contrast, offers high throughput and efficiently screens large volumes of people simultaneously.
• A typical metal detector can require up to two to five individuals to operate, which is a large operational expense. In contrast, SafePointe’s unmanned screening process stands out for its low total cost of ownership, supporting uninterrupted coverage and enabling internal security departments to appropriately respond to detected threats as they arise without needing to employ additional personnel to monitor the system continuously.
• Many metal detectors and weapons detection systems use active magnetic field-generating sensors, which can pose risks to individuals with pacemakers or other medical devices. SafePointe’s Magnetic Moment sensors, however, are passive, providing a safe and reliable solution for screening individuals wearing medical devices.
• Traditional metal detectors often feature narrow, restrictive pathways, making access challenging. In contrast, SafePointe bollards provide a wide 8-foot clearance, ensuring smooth, accessible passage.

• CrimeTracer™, the #1 law enforcement search engine that enables investigators to search through more than 1B structured and unstructured data across jurisdictions to obtain immediate tactical leads, leverage advanced link analysis to make intelligent connections, link NIBIN leads to reports, suspects, and other entities, and more.
• CaseBuilder®, a smarter investigation management platform that enables investigative teams to efficiently organize and store case information, track and prioritize assignments, optimize resources, submit materials to prosecution, and more.
• CaseBuilder® Crime Gun, the first-of-its-kind gun crime tracking and analysis case management tool that enables agencies to better capture, track, prioritize, analyze, and collaborate on incidents that involve firearms.
• ResourceRouter™ , is a resource management tool that automates the planning of directed patrols and provides transparency around engagement activities across an entire jurisdiction, daily.