Four Key Features of Successful Gunshot Detection Systems

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An effective gunshot detection system delivers rapid, precise, near-instant alerts to law enforcement by accurately distinguishing gunfire from other loud impulsive sounds and by pinpointing shooting locations. A state-of-the-art gunshot detection system’s value is seen well beyond the crime scene, providing admissible evidence in the courtroom through in-depth forensic reports and resident expert witnesses.

Currently, law enforcement agencies consider implementing gunshot detection for several critical reasons:

  • Studies indicate that reports from 9-1-1 callers about the location of gunfire are frequently inaccurate. This leads to delays as officers attempt to pinpoint the scene — time that could otherwise be used to assist victims, preserve evidence, and gather witness statements.
  • When systems can’t pinpoint the scene, officers lose valuable minutes — time that could be spent helping victims as well as documenting and securing critical evidence to solve cases.
  • If a system can’t distinguish gunfire from other loud noises, precious police resources could be wasted responding to non-gunfire events.
  • Without forensic services, prosecutors lose critical tools for building cases — such as establishing timelines, identifying who fired first, and presenting persuasive audio evidence in court.

The right gunshot detection solution to solve for these challenges not only enables officers to respond quickly and precisely to gunfire but also delivers robust reporting tools and forensic services that support both immediate response and long-term investigations.

Key Feature #1: Provide Officers with a Pinpoint Location of the Gunfire Itself

When seconds matter, ShotSpotter delivers the most accurate, near-instantaneous gunfire locations—helping officers reach the scene quickly to save lives, collect evidence, and make arrests.

ShotSpotter’s precision comes from a proven scientific method called multilateration—the same technique seismologists have used for more than a century to pinpoint earthquake epicenters. The system requires at least three sensors positioned around the source of a sound. Each sensor detects the gunshot milliseconds apart, and the ShotSpotter Location Server calculates those tiny differences against the speed of sound. The result is a set of intersecting curves (hyperbolae) on a map. Where the curves cross is the exact location of the shot.

This process allows ShotSpotter to direct officers to the precise latitude and longitude of gunfire, rather than simply pointing them toward a nearby camera or sensor pole. That accuracy is what makes ShotSpotter stand apart—and ensures faster, smarter, and safer police response.

Image of ShotSpotter's Incident Review Center; a room with multiple computers, screens and operators.

Key Feature # 2: 24/7 Incident Review Center (IRC) Confirms Accuracy of Every Gunfire Alert, Ensuring Police Can Respond Quickly and Effectively

Where other systems misfire on every bang or pop, ShotSpotter combines advanced machine learning with trained human reviewers to ensure unmatched accuracy. Our algorithm filters out fireworks, vehicle backfires, and other impulsive noises—and with over 20 years of experience, we know that pairing automation with human oversight is the only way to guarantee reliability.

That’s why every detection goes through a two-step process. After the machine review, ShotSpotter’s trained acoustic specialists at the 24/7 Incident Review Center (IRC) analyze the data in real time. Once confirmed, the IRC publishes an alert to law enforcement that includes:

  • Location within a 25-meter radius
  • Number of rounds fired
  • Exact address and coordinates
  • Precise time of the incident
  • Indicators of multiple shooters
  • Evidence of a possible drive-by
  • Signs of a high-capacity or fully automatic firearm

This entire process takes less than 60 seconds. In fact, field users often report receiving alerts on their smartphones or mobile data computers in half of that time.

ShotSpotter map overlay with locations of gunfire, and order.

ShotSpotter map overlay with locations of gunfire, in order, indicating a possible drive-by shooting.

ShotSpotter map overlay showing the number of rounds fired within a radius.

ShotSpotter map showing the number of rounds fired, location within a 25-meter radius.

Image of mobile device screen with ShotSpotter recent gunfire activity log.

Recent gunfire activity log from ShotSpotter, viewed on a mobile device.

Key Feature # 3: Ground Truth Feature Helps Improve Evidence Collection

After a gun crime, quickly collecting and accurately documenting evidence is critical to improving the chances of resolving the case swiftly. Thanks to ShotSpotter’s location accuracy and ability to filter gunfire from other ambient noises, officers can arrive at the scene promptly to help victims and collect evidence. With ShotSpotter’s Ground Truth feature, officers can log details such as the number of victims, shell casings, or property damage directly in the app—streamlining evidence tracking and case management.

Image of three phone screens side by side showing the officer views of ShotSpotter's Ground Truth from the ShotSpotter app.

Officer’s view of ShotSpotter’s Ground Truth from the ShotSpotter app.

Officers responding to a gunfire incident can use the Ground Truth reporting feature in the app to document the fact that shell casings were recovered from the scene. This feature alerts supervising officers and detectives to the existence of casings, for submission to NIBIN or further testing, without having to wait for a completed Technician’s Report or Property Record.

From there, crime analysts and command staff can access the InSight app to view the ground truth status of any incident and generate detailed reports. This also gives officers, investigators, and leadership across the agency instant visibility into whether evidence was collected—without the need to dig through individual CAD or RMS case files.

Screen of ShotSpotter's Ground Truth status in InSight.

View the Ground Truth status of any ShotSpotter incident in InSight

Key Feature # 4: Provide Expert Witness Services, Supported by Court-Admissible Reports

Unlike other gunshot detection systems, ShotSpotter isn’t just about rapid response in the field — it also delivers critical value in the courtroom. While the technology helps first responders save lives and secure shell casings, its forensic capabilities provide prosecutors with powerful evidence. From establishing precise timelines to identifying who fired first, ShotSpotter offers data and expert testimony that stand up under scrutiny.

When your agency requires ShotSpotter's Forensic Services, contact us using the appropriate request.

Trusted in Courtrooms Nationwide

ShotSpotter Forensic Services has been admitted as expert testimony in courts across 25 states, with experts testifying in over 400 cases. Unlike competitors who typically appear only as custodians of records, ShotSpotter forensic experts are recognized as qualified witnesses, delivering in-depth analysis supported by the Detailed Forensic Report (DFR).

  • Forensic Services at a Glance
    • Investigative Lead Summary (ILS)
      • What it is: A machine-generated report capturing date, time, and approximate location of detected gunfire.
      • Key features: Includes links to audio clips, available instantly in the ShotSpotter app.
      • Value: Helps officers quickly locate shooting scenes, collect evidence, and identify witnesses or surveillance sources. When added to case files, prosecutors are alerted to the presence of audio evidence. Certified versions can be used to authenticate audio in court.
    • Detailed Forensic Report (DFR)
      • What it is: A comprehensive report prepared by ShotSpotter expert witnesses.
      • Key features: Analyzes shooting data and audio to pinpoint timing, location, and cadence of gunfire.
      • Value: Provides compelling, courtroom-ready evidence. Attorneys use DFR testimony to support or challenge narratives, address self-defense claims, and prove elements like intent or premeditation. Law enforcement relies on DFRs for officer-involved shooting investigations, as well as in support of arrest or search warrants.

Why It Matters

ShotSpotter Forensic Services simplifies discovery, strengthens prosecutions, and ensures critical shooting data is not only collected but also presented effectively in court. By combining advanced technology with expert human analysis, ShotSpotter transforms gunfire detection into actionable, credible evidence.

Conclusion

Selecting the best gunshot detection system is about more than just speed—it’s about accuracy, accountability, and courtroom credibility. With ShotSpotter, agencies gain four critical advantages: (1) precise location accuracy through mathematical calculations of the gunshot location itself; (2) the ability to distinguish between gunfire and other impulsive noises, involving the additional layer of review by trained personal at the 24/7 Incident Review Center; (3) the Ground Truth feature which facilitates documentation and evidence collection efforts; and (4) unmatched forensic services that simplify discovery and stand up in court. Together, these capabilities ensure that law enforcement can respond faster, build stronger cases, and ultimately deliver safer outcomes for the communities they serve.

Learn more about ShotSpotter and see how acoustic gunshot detection can help your agency's strategy to reduce gunfire.
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Author Profile
Melissa Dooher
Melissa Krum Dooher retired from the Alameda County District Attorney’s Office in Oakland, California,...Show More
Melissa Krum Dooher retired from the Alameda County District Attorney’s Office in Oakland, California, after 25 years of service as an Assistant District Attorney. She now serves as the Senior Director of Forensics & Litigation Support at SoundThinking, where she manages the team of forensic experts who produce the forensic reports and testify in court. Melissa has extensive trial experience as the sole prosecutor at all levels, including the 2007 assassination of journalist Chauncey Bailey. Melissa also served as the Liaison to the Oakland Police Department’s Criminal Investigation Division, where she was responsible for assessing all OPD homicides for charging and acted as the in-house criminal law consultant for the detectives. Melissa was a member the DA’s Officer Involved Shooting Team and worked on exchange as an appellate attorney at the California Attorney General’s Office.Show Less
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Don Shumate
As SoundThinking's Senior Training Manager, Don provides initial and ongoing training on SoundThinking...Show More
As SoundThinking's Senior Training Manager, Don provides initial and ongoing training on SoundThinking applications to agencies. Don is a retired 28-year law enforcement professional from Southern California and most recently served as the lead training specialist for a global public safety CAD/911/RMS software company. Layered by his years in law enforcement and expertise in a variety of related technologies, Don has established himself as a subject matter expert in a variety of public safety technologies. As a result, he has presented at numerous national conferences and authored in Police Chief Magazine. Don possesses a Bachelor's Degree in Psychology and resides in San Diego, California.Show Less
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