SoundThinking Blog

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Ralph Clark
Ralph Clark

Ralph Clark

President and CEO
Ralph shares insights shaped by decades of leadership at the intersection of technology, public safety, and social impact. Through candid, fact-driven articles, he challenges misinformation, advocates for evidence-based solutions, and sparks meaningful dialogue on the future of public safety.
 Community trust • Tech accountability • The future of public safety,Read About The Author
Intel Hub

Mission-critical information featuring the latest technology, expert tips and tricks, and success-driven strategies—all in one place.

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Expert Insights

Tom Chittum
Tom Chittum

Tom Chittum

SVP, Forensic Services
Tom is SVP of Forensic Services at SoundThinking. His team supports the effective application of products in investigations, forensics, and litigation. He has 27 years of federal law enforcement experience and was formerly the Chief Operating Officer of the ATF.
Crime Gun Intelligence • Crime Gun Investigation • Forensic ServicesRead About The Author

Customer Stories

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Law Enforcement

David Rausch

Tennessee, Bureau of Investigation

In this video, law enforcement officials from the state of Tennessee praise the CrimeTracer (formerly COPLINK X) information sharing platform and its ability to efficiently conduct crime analysis and expedite investigations.

Law Enforcement

Maryon Boyce

West Columbia, South Carolina

West Columbia Police Chief Marion Boyce shares a touching story about a resident who, after ShotSpotter was implemented, felt safe enough to enjoy her life again. Once saying, 'I'm tired of not being able to go out and live life,' she later sent Chief Boyce a thank you card, expressing her gratitude for being able to sit outside without fear. Discover how ShotSpotter has positi...

Law Enforcement

Gene Harris

Pasadena PD

Pasadena Police Chief Gene Harris emphasizes ShotSpotter's capacity to provide precise locations of gunshot incidents, significantly increasing officer safety by equipping them with vital information before arriving on scene. This accuracy is not just a tool; it's a lifesaver, enabling faster, more effective responses to critical situations where every second counts. Chief Harr...

CrimeTracer Turns a Four-Year-Old Expired Plate into the Break in a Critical Infrastructure Theft Ring
Success Story

CrimeTracer Turns a Four-Year-Old Expired Plate into the Break in a Critical Infrastructure Theft Ring

ShotSpotter Audio Evidence Helps Secure Murder Conviction
Success Story

ShotSpotter Audio Evidence Helps Secure Murder Conviction

Birmingham Sees Major Drop  in New Year’s Eve Gunfire in 2025
Success Story

Birmingham Sees Major Drop in New Year’s Eve Gunfire in 2025

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