Patrol officers and investigators are buried in information every day—incident reports, arrest narratives, field interviews, BOLOs, case notes, and more. The information is all there, but pulling out the details quickly can be difficult, especially during fast-moving investigations or shift turnover.
CrimeTracer® Gen3 offers a new solution to this problem, using artificial intelligence (AI) to summarize narratives and other documents, reducing the time officers spend reading long reports and getting them to key facts faster. Instead of scanning multiple reports or scrolling through long narratives to find what matters, officers get clear, concise summaries written in plain, easy-to-understand language.
How AI Summarization Works Inside CrimeTracer Gen3
AI summarization builds on what the rest of Gen3 already does so well—bringing CAD/RMS, public records, partner-agency data, and more than a billion searchable documents into a single view. AI summarization takes the next step by making that information easier to digest in seconds.
Summaries appear directly within CrimeTracer, so officers no longer need to toggle between multiple RMS windows or chase down reports from different systems. Summaries work the same way across text-heavy sources like police reports, field contacts, and narrative-based case documents. The result is stronger awareness, faster decisions, and better case development.
AI Summarization
AI summarization in CrimeTracer Gen3 gives every part of an agency faster access to the information they need, without digging through pages of narrative. It highlights the most important details from reports and field contacts, helping each role—patrol, investigations, analysis, and command—work more efficiently and make better decisions in less time.
- Patrol: Most patrol officers don’t have the time to read case narratives or field reports from previous shifts. AI summaries get patrol officers up to speed quickly by highlighting key details. That means quicker digesting of recent crimes in assigned areas, better awareness of suspects and vehicles, and more informed responses to calls.
- Investigators: Instead of reading a 10-page burglary narrative, they see a clear summary of the report. Those summaries may include suspect descriptions, stolen items, MOs, and any related vehicles or witnesses, helping identify relevant cases without having to read pages of narrative. When combined with other features of CrimeTracer Gen3, detectives can quickly move information found through AI summaries to centralized case folders, run queries, and create link analysis between subjects, vehicles, locations, and cases.
- Crime Analysts: Analysts can identify trends quickly with the trends dashboard and gather additional intelligence quickly, without reading pages of narrative. Using the same features as investigators, analysts can gather background and history between trends and even connect cases across multiple jurisdictions. AI summarization also means less manual reading and coding of reports and more time spent on developing actionable intelligence.
- Command Staff can quickly surface the information that matters, getting a clear snapshot of what’s happening in a specific area, time period, or across the entire agency. AI summaries cut through lengthy narratives and highlight precisely what leaders need to guide decisions and deploy resources.
A Force Multiplier for Patrol, Investigations, and Analysts
AI summarization isn’t just a helpful add-on; it gives patrol officers, detectives, and analysts more time to focus on the work that truly matters. When staffing is tight and caseloads continue to grow, the ability to quickly read an AI-generated summary of reports, especially long ones, and distill key facts becomes a real advantage. Teams can move through information faster, spot what’s relevant sooner, and stay aligned on developing patterns.
AI summarization in CrimeTracer Gen3 supports the experience and judgment of trained personnel. It strips away the repetitive, time-consuming parts of reading multiple reports so staff can concentrate on decision-making, follow-up, and proactive work. By reducing the administrative burden, AI Summarization helps agencies operate more effectively with the resources they have.
Supporting Today’s Workload and Tomorrow’s Needs
Agencies are drowning in data, yet still expected to respond quickly, build strong cases, and keep communities informed. By extracting the essential details from long narratives and presenting them in a clear, police-ready format, AI summaries in CrimeTracer Gen3 turn overwhelming information into usable intelligence.
AI summarization strengthens the expertise of trained people doing the work. Removing the slow, repetitive task of sifting through pages of narrative, AI summarization frees your team to think, act, and solve problems. When combined with the rest of the Gen3 platform—including voice-enabled, natural-language search, patrol and trends dashboards, centralized case folders, entity summary pages, and more than 1B CJIS-compliant records across multiple jurisdictions, along with public partner data through Thomson Reuters CLEAR®, agencies gain a clearer, faster, and more complete picture that turns scattered data into agency-wide crime-fighting intelligence.
