Data is protected through encryption both at rest (typically AES 256) and in transit (typically via TLS 1.2 with MTLS where appropriate).
FAQ
Security and Trust Frequently Asked Questions
These documents are available upon request to validated customers with a current MNDA. Please contact our customer support or sales team to initiate the process.
SoundThinking maintains compliance with standards such as SOC2, HIPAA, CJIS, CIS Baselines, and NIST 800-53.
Data is protected through encryption both at rest (typically AES 256) and in transit (typically via TLS 1.2 with MTLS where appropriate).
These documents are available upon request to validated customers with a current MNDA. Please contact our customer support or sales team to initiate the process.
SoundThinking maintains compliance with standards such as SOC2, HIPAA, CJIS, CIS Baselines, and NIST 800-53.
Includes hardened configurations, asset tracking, monitoring, maintenance, and patching.
No. Sensors do not record or trigger based on speech. Only a 3-second clip may be captured if associated with a gunshot.
Uses SHA-256 hashing, a zero-trust model, and only returns anonymized, aggregated data.
AI is governed by internal policies, bias evaluation, audits, human oversight, and transparency.
Through certified staff, ongoing education, AI-enhanced threat detection, and evolving best practices.
Email: security@soundthinking.com with detailed info and supporting evidence, if available.
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