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New AI Layer Turns Your Data Into Actionable Intelligence

Challenges

Data-Driven Policing Challenges

Too Much Data, Too Little Time

Public safety agencies generate and collect enormous volumes of data but turning it into a usable briefing, trend chart, or operational summary requires valuable staff time.

Accountability for Informed Decisions

When every decision faces scrutiny — from resource deployment to intervention strategies — leaders need fast, clear answers from their data. Exploring trends, creating charts, comparing date ranges, analyzing clusters, and evaluating activity near parks, schools, and businesses shouldn’t require exporting data to a spreadsheet and starting from a blank page.

Solution

What Field Agent Does

Ask in Plain Language

Field Agent is a conversational companion that allows users to ask questions – either by voice or text – in plain language and have the system retrieve, analyze, summarize, map, chart, or export relevant data on their behalf.

Maps & Visualizations

Field Agent can place incidents, points of interest, clusters, and generated shapes on a map. Users can show, hide, and manage map layers. Map outputs may include incident markers, crime markers, color-coded layers, or generated geospatial shapes.

Charts & Heat Maps

Field Agent can create charts, hotspot-style analyses, and heat maps. It can also generate spatial clusters and identify high-activity areas.

Reports & Briefings

Field Agent can create PDF-style reports and executive summaries using the data and analysis in the conversation. Reports can include key findings, temporal patterns, geographic patterns, points of interest, and operational considerations.

Exports

Field Agent can create CSV exports that can be opened in Excel or other tools. It can also export map layers as GeoJSON and shapefiles, and charts as PNG or PDF files.

ILS & Audio

Field Agent can generate standard ILS reports for relevant ShotSpotter incidents and play incident audio when available. Audio playback is available in Field Agent conversations.

Roles

Who It’s For

Patrol officers can use Field Agent to quickly understand recent activity, produce a pre-patrol briefing, identify high-activity areas, review time-of-day patterns, view incidents on a map, and prepare for directed patrol or situational awareness.

What happened in my district/beat within the last 24 hours?

What changed in gunfire activity in my patrol area over the last 7 days compared with the prior 7 days, and what should I pay attention to tonight?

Show me the most active gunfire clusters in my beat and summarize what days and times each cluster is most active.

Investigators can use Field Agent to review incident details, play available audio, generate ILS reports, and look for temporal or spatial relationships between incidents. Uploaded non-CJIS investigative datasets can also be used within a conversation when appropriate.

What are the top block locations where shell casing evidence has been recovered over the last month?

I know this address, 123 Main St, to be a hot spot for criminal activity. Are there any ShotSpotter activations from January 23rd to February 4th, 2025, in the general vicinity of that address?

Show me the most active gunfire clusters in my beat and summarize what days and times each cluster is most active.

Crime analysts can use Field Agent to explore trends, create charts, compare date ranges, analyze clusters, evaluate activity near parks, schools, businesses, or other points of interest, and generate exports for deeper analysis in Excel, GIS tools, or other analytics platforms.

Create an intelligence briefing on the most active gunfire clusters over the last 30 days, including repeat locations, peak days and times, high-round-count incidents, nearby schools or public gathering places, and any patterns patrol units should know before deployment.

Identify statistically meaningful changes in alerts over the last 30 days compared to the prior 90.

Field Agent can turn ShotSpotter data into summaries, maps, charts, and narrative takeaways that support deployment planning, CompStat preparation, command briefings, community meetings, grant reporting, city council briefings, and ShotSpotter renewal conversations with city leadership.

Optimize the placement of 5 drone bases for gunfire events with more than 5 rounds, then estimate annual sorties, sortie cadence, and trigger-pull-to-eyes-on-target response time assuming 25 mph drone speed.

I have a community meeting tonight with citizens who are concerned about gunfire on the east side of town. Prep me for the meeting with key insights, likely areas of concern for citizens, suggestions for how to respond to them, positive trends, and a summary of talking points in a downloadable brief.

Explore More Prompts

National Police of Uruguay

Field Agent essentially places an analyst in the pocket of every operator. In public safety, the challenge is often not the lack of data, but the time required to turn that data into actionable intelligence. By allowing personnel to query operational information in natural language, Field Agent acts as a force multiplier that helps agencies make faster, more informed decisions when time matters most.

Commissioner ANDRÉS ROMERO

Director of Video Surveillance, Analytics, and Urban Intelligence

4 Simple Steps for Using Field Agent

Open Field Agent
Ask a question – Type a natural-language prompt
Field Agent retrieves and analyzes – pulls from your authorized data, including ShotSpotter, in real time
Get your answer – An insight, chart, map, report, or export ready to use

Officers get the clear, instant information they need on the devices they already use:

Mobile

Desktop

CAD / In-car MDTs

Privacy & Trust

Authorized Data Access

Field Agent only gives access to data for which the user has authorized access, such as that agency’s own ShotSpotter, crime data (for ResourceRouter users), and license plate read data (for PlateRanger users).

No AI Training

Field Agent chat content is not used to train external AI models.

Real-Time Intelligence

Field Agent can query up-to-the-minute SafetySmart data, and all available historical data not to exceed 100,000 incidents.

Decision Support Only

Field Agent’s recommendations should be treated as suggestions, hypotheses, or decision-support outputs, not directives. Final operational decisions should remain with authorized agency personnel, who use their training, policies, local knowledge, and verification of the underlying data.

SafetySmart Field Agent is an AI agent that transforms large unique public safety data sets into actionable intelligence. Field Agent connects billions of disparate data points to make public safety intelligence more accessible, actionable, and embedded in daily operations.

“What changed in gunfire activity this month compared with last month?” and quickly identify emerging gunfire hotspots, repeat locations, and areas that may need closer attention.
“What should supervisors know before planning weekend deployment?” and surface the locations, days, times, and repeat gunfire patterns most relevant to operational decisions
“Create a command staff briefing on recent gunfire trends” and turn complex ShotSpotter data into a clear, ready-to-use narrative for meetings, reports, an community or operational updates.
“Show me the last 5 days of gunfire,”
“Create a chart of gunfire by time of day and day of the week,”
"Give me a pre-shift briefing for my beat, beat 30Y,"
“Show the top 3 gunfire clusters on the map,”
“Which schools and parks had the most nearby gunfire last month?”

-> Broad questions can work, but more specific questions are more likely to yield expected output.

Learn how Field Agent can become part of your agency's workflow

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