Can CaseBuilder notify someone that an action needs to be performed on a case?
CaseBuilder has robust, proactive alerting and notification features.
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- Each user has a system inbox to send and receive messages and alerts.
- The system can also alert users via text and email about new assignments and pending or overdue action items.
- Supervisors can perform case reviews and automatically trigger notifications about case status and any new tasks.
- The system automatically notifies the investigative team when new tips or leads are added to a case.
- Detectives can publish wanted posters, and even offer rewards, on the Citizen Portal website and get automatic notifications when a citizen submits a tip related to their case.
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